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- Bundle A/C Protection
Texans, get an HVAC protection plan included with your electric supply rate
With our A/C protection bundles you get repair coverage for your A/C, furnace and water heater plus a fixed electric supply rate!
Choose the bundle with the protection — and peace of mind — you want
We offer two levels of Electricity + HVAC protection plans for Houston, Dallas and Lubbock residents.
Have more questions? Check out our FAQ section
A/C Protect Plus Plan
Cooling + Heating System
- Fixed Electricity Rate
- A/C and Furnace Protection
- A/C System Monitoring
- Water Heater Coverage
A/C Protect Premier Plan
Total Home Coverage
Get all the benefits of the A/C Protect Plus
Plan and:
- In-home Electric Coverage
- Annual HVAC Tune-up
All Protection Plan Bundles include:
- $0 covered parts & labor*
- $0 trip fee
- $0 deductible or co-pay*
- Unlimited service calls
- Emergency service available 24/7
- Priority service scheduling
View our brochure to learn more about what equipment our A/C protection bundles cover
Already a customer? Schedule your appointment
Trusted By Our Customers for Decades
Big savings on typical repair costs
Unforeseen repair costs can add up quickly. Bundle your fixed-rate electricity plan with home service protection to keep surprising repair bills from racking up. Depending on your plan, some of these repairs could be fully covered.
Average Cost to Replace an A/C Unit:
$4,800-$10,000**
Average Cost to Replace a Furnace:
$2,000-$6,000**
Average Cost to Replace a Water Heater:
$2,000-$4,000**
Have Questions About Our A/C Bundle Plans?
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If you need to schedule a service call, you can do so online at https://www.constellationhome.com/schedule-service/ or by calling 844-823-4663.
When you sign up for a bundled electricity and A/C protection plan from Constellation, you’re also eligible for these additional discounts:
- 10% off any heating and air conditioning full system replacement (up to $500)
- 10% off any water heater replacement (up to $100)
- 15% discount on your annual efficiency tune-up
Usage data is analyzed monthly and based on the data a probable score is generated noting if there is inefficiency occurring within the unit. The inefficiency algorithm looks at run time patterns, as well as a comparison of your home’s A/C usage against other homes in the area. If there is a confidence interval of approximately 90% that there is an issue, our home services team reaches out to you. First, they will ask you a short series of self-diagnosis questions to help determine what the problem may be. If the issue appears to be mechanical, our home services team will work with you to schedule an inspection.
Currently, we offer A/C protection plans bundled with electricity rates in Dallas, the Greater Houston area and Lubbock.
- Capacitors
- Compressor contactor
- Circuit boards
- Fan blade
- Fan motor
- Shader valves & service caps
- Transformer
- Thermostat and exposed wiring
While some parts may be covered under the A/C manufacturer’s warranty, Constellation will handle the repair, and our plans cover the labor on the parts below*:
- Accumulator
- Compressor
- Connecting refrigerant lines
- Filter / Driers
- Indoor & outdoor coils
- Metering devices
- Reversing valves
*Covered only under manufacturer's warranty
When you sign up for an electricity + A/C bundled plan from Constellation, you’ll get these great benefits:
- $0 for covered parts & labor
- $0 trip fee
- 100% coverage on A/C parts under your plan
- $0 deductible or co-pay. Pay nothing out of pocket for covered A/C parts & labor, up to $2,000 per contract year.
- No pre-inspections*
- Emergency service available 24/7
- Unlimited service calls and priority service scheduling
- Annual system efficiency tune-up**
- HVAC system diagnostics+
- One bill, one price
* Constellation reserves the right to inspect and approve any equipment before issuing a new service plan (heat pumps and central air conditioners must be inspected before coverage can occur). We will waive this inspection if the equipment is currently under manufacturer’s warranty or if this plan is a continuation of an existing plan issued by Constellation. Any inspections will be performed at our regular schedule of charges.
**Available with select plans
+Your Smart Meter Texas™ usage data and address will be shared with a third party to perform the HVAC system diagnostics.
- The A/C Protect plan provides A/C protection and HVAC system diagnostics in addition to your fixed-rate electricity plan.
- With the A/C Protect Plus plan, you get everything included with the A/C Protect plan as well as Furnace and Water Heater Coverage.
- The A/C Protect Premier plan offers everything from both the A/C Protect and A/C Protect Plus plans along with a free annual HVAC tune-up and In-Home Electrical Coverage.
At this time, adding freon is not included in the plan.
We have plans that cover one (1) or two (2) units. If you have more than two units, you will need to contact our home services team to inquire about additional coverage. Call 844-823-4663 to speak with a home services representative.
Our A/C protection plans include unlimited service calls; our A/C Protect Premier plan also includes a free annual HVAC tune-up.
Your A/C protection plan offers coverage through the length of your contract. For example, if you sign up for a 12-month electricity supply rate and A/C protection bundle, your A/C protection plan would end when your electricity supply rate contract expires (12 months).
The A/C protection coverage will be canceled if you roll over to a variable rate plan.
Your current plan is transferable as long as the new address and location is in an eligible service area.
The home services coverage, including protection for your A/C system, will take effect on the same day as electricity service begins.
Customers on a variable rate plan can switch to a fixed-rate electricity-A/C bundle plan by calling our Customer Care team at 888-900-7052.
If you are a current Constellation customer on a fixed-rate electricity plan, you can switch to an electricity-A/C bundle plan when your current contract term ends.
Bundle electricity and A/C protection — one bill, one rate
TX Licenses HVAC TACLA 00107498R, Electrical TECL 343159, Service Plan TSCP #684, Plumbing #43217, TREC #168
* Covered parts and labor, and deductible and co-pay information
** Sources: A/C, Water Heater, Furnace